In-Form Resourcing http://www.inform-resourcing.com/ In-Form Resourcing - We can provide experts for your corporate information management projects en-us Thu, 9 Feb 2012 00:21:11 GMT Thu, Feb 9th 2012, 00:21 GMT http://blogs.law.harvard.edu/tech/rss CakePHP editor@inform-resourcing.com webmaster@inform-resourcing.comm SharePoint Consultant http://www.inform-resourcing.com/jobs/details/59 <p> We are currently looking SharePoint Consultant to work 2-3 days a week for next 8 months with possible extension to the project.<br /> <br /> Requirements<br /> * You will be required to work independently on a new but live SharePoint deployment. &nbsp;<br /> * Will be responsible for SharePoint system administration as well as collecting, discussing and agreeing requirements on a number of small projects with end users and the IT Manager.<br /> * Be fully conversant with SharePoint 2010 configuration and system administration and ideally have some development skills<br /> * Solutions to be implemented are likely to consist of at least the following:<br /> -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SharePoint and/or InfoPath services forms for information collection<br /> -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document types and templates<br /> -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Custom workflows<br /> -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BCS connections to other systems (including AD) to retrieve (and possibly update) data.Business Intelligence to extract and summarise data in SP lists and external systems.<br /> * SharePoint experience of Business Analysis, Knowledge of SharePoint 2010 OOTB capabilities, Information management, SP 2010 SysAdmin, Business Intelligence, Development.</p> Mon, Jan 9th 2012, 14:14 GMT http://www.inform-resourcing.com/jobs/details/59 Meridio/SharePoint Consultants http://www.inform-resourcing.com/jobs/details/58 <p> Our client is looking for Meridio/MOSS Consultants to author high level and detailed designs to address end user, architectural, operational and installation aspects of a Moss and Meridio implementation.&nbsp;<br /> <br /> To undertake Meridio &amp; MOSS product installation and testing of vendor releases, maintaining a defined configuration; liaison with vendor to establish fixes for problems found during testing.<br /> <br /> To design and develop a number of integrations between an EDRM system (Meridio&amp;MOSS) and other systems such as Microsoft Exchange.<br /> <br /> The designer will need to liaise with the designers of the systems to be integrated to define the interfaces and required functionality.<br /> <br /> <strong>Consultant must have:</strong></p> <ul> <li> Meridio 5</li> <li> MOSS</li> <li> Design experience</li> <li> Installation Experience</li> <li> Client facing skills<br /> &nbsp;</li> </ul> Wed, Aug 24th 2011, 16:20 GMT http://www.inform-resourcing.com/jobs/details/58 SharePoint Manager http://www.inform-resourcing.com/jobs/details/57 <p> Our client is currently piloting SharePoint collaborative sites to see how best they can support collaborative working and knowledge sharing across the department. SharePoint will also interface with the clients Electronic Document and Records Management System (EDRMS) to provide a more user friendly interface and improve records management.<br /> <br /> On completion of the pilot, our client has created a new, temporary role, to plan and oversee implementation across the department, and address any technical issues raised by the project.</p> <p> <strong>The SharePoint Manager will:</strong></p> <ul> <li> Need a sound understanding of Knowledge and Information Management principles and be able to apply these to the SharePoint implementation to ensure that it meets the departments specific business needs.</li> <li> Advise on other SharePoint implementations (i.e. Mysites and intranet) not under the control of the KIM team when appropriate.</li> </ul> <p> <strong>Responsibilities</strong></p> <ul> <li> SharePoint technical expert for the department (enabling effective exploitation of technology to meet departmental needs for knowledge and information management)</li> <li> Develop, implement and manage a project to roll out SharePoint collaborative sites across the department</li> <li> Administrator for collaborative sites</li> <li> Develop training, guidance and governance processes Key skill<br /> &nbsp;</li> </ul> <p> <strong>Skills &amp; Experience</strong></p> <ul> <li> SharePoint expertise</li> <li> Project management skills</li> <li> Records and knowledge management experience</li> <li> Excellent interpersonal and communications skills</li> <li> Proven experience in introducing SharePoint into an organisation</li> </ul> Tue, Jun 14th 2011, 11:31 GMT http://www.inform-resourcing.com/jobs/details/57 Freedom of Information and Data Protection Officer http://www.inform-resourcing.com/jobs/details/56 <p> Our client is currently looking for an exceptional person to provide information and data protection support in our Fitness to Practice directorate. This position is responsible for responding to and monitoring Subject Access Requests made under the Data Protection Act 1998 and Information requests under the Freedom of Information Act 2000.<br /> <br /> You will have experience of responding to FoI and Data Protection requests, this will include research, analysis and collation of information and statistics. Good knowledge of MS Office with experience of working with databases is required.<br /> <br /> <strong>Key accountabilities</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Respond to information access requests made under the Data Protection Act and Freedom of Information Act, in accordance with company policies, procedures<br /> &nbsp;&nbsp;&nbsp;&nbsp; and guidance and the requirements of the pertinent legislation<br /> &bull;&nbsp;&nbsp; &nbsp;Log all newly received data protection and freedom of information requests and update as the request progresses<br /> &bull;&nbsp;&nbsp; &nbsp;Monitor ongoing requests ensuring appropriate prioritisation to meet statutory deadlines<br /> &bull;&nbsp;&nbsp; &nbsp;Review case files, both electronic and paper and other information sources in order to respond to information requests<br /> &bull;&nbsp;&nbsp; &nbsp;Liaise with the Records and Archives team in relation to requests, policy/procedure and file storage/retention.<br /> &bull;&nbsp;&nbsp; &nbsp;Liaise with FtP colleagues, Registrations Department and other departments as required in order to respond to requests<br /> &bull;&nbsp;&nbsp; &nbsp;Alert and liaise with colleagues in External Affairs concerning high profile requests and those received from the press<br /> &bull;&nbsp;&nbsp; &nbsp;Participate in internal appeals as part of the review panel<br /> &bull;&nbsp;&nbsp; &nbsp;Liaise and maintain relationships with internal and external stakeholders<br /> &bull;&nbsp;&nbsp; &nbsp;Promote good practice within FtP in relation to data protection and freedom of information matters, provide advice and respond to queries as required<br /> &bull;&nbsp;&nbsp; &nbsp;Maintain FtP database accurately in relation to the recording of requests and provide fortnightly reports for the Quality Assurance Manager and SMT<br /> <br /> <strong>Standard responsibilities<br /> </strong>There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within the organisation, are expected to be familiar with and adhere to:<br /> <br /> &bull;&nbsp;&nbsp; &nbsp;To comply at all times with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues<br /> &bull;&nbsp;&nbsp; &nbsp;To promote and comply with company policies on diversity and equality both in the delivery of services and treatment of others<br /> &bull;&nbsp;&nbsp; &nbsp;To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments<br /> &bull;&nbsp;&nbsp; &nbsp;To comply with company protocols on the appropriate use of telephone, email and internet facilities and information security<br /> &bull;&nbsp;&nbsp; &nbsp;To comply with the principles of risk management in relation to individual and corporate responsibilities<br /> &bull;&nbsp;&nbsp; &nbsp;To comply with policies and procedures as compiled on the organisation&rsquo;s intranet<br /> <br /> This job description is not exhaustive and as such, the post-holder will be expected to be flexible, and any changes will only be made following a discussion with the post-holder.<br /> <br /> <strong>Person Specification</strong><br /> Qualifications and experience<br /> &bull;&nbsp;&nbsp; &nbsp;Educated to GCSE level including English and maths &ndash; grade A &ndash; C or equivalent<br /> &bull;&nbsp;&nbsp; &nbsp;Proven experience of FoI/DPA/information management<br /> &bull;&nbsp;&nbsp; &nbsp;Proven experience of working in a customer service environment<br /> <br /> <strong>Knowledge, skills and abilities</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Good up to date knowledge and understanding of Freedom of Information &amp; Data Protection legislation<br /> &bull;&nbsp;&nbsp; &nbsp;Experience of responding to requests of this nature<br /> &bull;&nbsp;&nbsp; &nbsp;Good written and oral communication skills and ability to communicate the legislation in an accessible way. &nbsp;<br /> &bull;&nbsp;&nbsp; &nbsp;Ability to plan and organise workload, and manage own time effectively<br /> &bull;&nbsp;&nbsp; &nbsp;Strong team-working skills and ability to support others<br /> &bull;&nbsp;&nbsp; &nbsp;Excellent organisational skills with the ability to meet tight deadlines<br /> &bull;&nbsp;&nbsp; &nbsp;Demonstrable ability to ensuring quality and accuracy of work<br /> &bull;&nbsp;&nbsp; &nbsp;Strong ICT skills, including MS Office products (including MS Excel)<br /> &bull;&nbsp;&nbsp; &nbsp;Numerate with the ability to interpret and compile statistics<br /> &bull;&nbsp;&nbsp; &nbsp;Ability to research, analyse and collate information</p> <p> <strong>Personal qualities</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Energy and resilience<br /> &bull;&nbsp;&nbsp; &nbsp;Proactive, creative and self motivated<br /> &bull;&nbsp;&nbsp; &nbsp;Takes the initiative in suggesting new and more efficient ways of working<br /> &bull;&nbsp;&nbsp; &nbsp;Reliable and proactive approach to work<br /> &bull;&nbsp;&nbsp; &nbsp;A commitment to and understanding of the importance of equality and diversity within the environment<br /> &bull;&nbsp;&nbsp; &nbsp;Able to work calmly and objectively under pressure<br /> &bull;&nbsp;&nbsp; &nbsp;Ability to work sensitively with confidential information<br /> &bull;&nbsp;&nbsp; &nbsp;Commitment to own training and development</p> <p> &nbsp;</p> <p> THIS POSITION IS NOW CLOSED, PLEASE CONTACT US IF WOULD LIKE TO BE KEPT INFORMED FOR ANY NEW SIMILAR OPPORTUNITIES<br /> &nbsp;</p> Fri, May 20th 2011, 15:13 GMT http://www.inform-resourcing.com/jobs/details/56 Collaboration and Information Management Consultant http://www.inform-resourcing.com/jobs/details/55 <p> My client is looking for the consultant to start immediately and the duration will be for 6-12 months.
&nbsp;<br /> <br /> <strong>Responsibilities:</strong></p> <ul> <li> Responsible for ensuring Technical Solution consistent with the CTO&#39;s technical strategy 
</li> <li> Establishing and maintaining vendor relationships in respect of the technical solution in accordance with CTO&#39;s Strategy. 
</li> <li> Creation and maintenance of the technical roadmap, provision of candidate content for release and providing the governance for the scope and content of releases 
Responsible for ensuring effective technical interfacing between the Collaboration and Information Management design teams 
</li> <li> Responsible for the delivery of the overall Collaboration and Information Management solution in accordance with the accepted Calibre requirements, and assistance with the definition of requirements for introduction to the Calibre tool 
</li> <li> Interfacing with the department for policy and strategic direction on the Technical Solution 
</li> <li> First level of escalation of technical issues from the Technical Leads 
</li> <li> Reviewing and ensuring the documentation produced by Team Leaders is of sufficient quality to be issued for the formal review cycle 
</li> <li> Verification and ongoing review of the requirements, scope and content of individual releases 
</li> <li> Verification and review of the planning and resource estimates produced by Team Leaders 
</li> <li> Defect monitoring and review against the Collaboration and Information Management technical strategy and agreed requirements</li> </ul> <p> <br /> <strong>Essential Skills: 
</strong></p> <ul> <li> Experience of producing quality design documentation. 
</li> <li> Design experience of large scale EDRM deployments - preferably based on MOSS 2007 and Meridio. 
</li> <li> Design experience of Content Management Solutions - preferably based on MOSS 2007 
</li> <li> Design experience of Workflow Solutions - preferably based on K2 
-Design experience of Web Conferencing Solutions<br /> preferably based on Microsoft Office Communications Server 2007 
</li> <li> Design Experience of Enterprise Search Solutions - preferably based on Autonomy 
</li> <li> Design experience in MOSS development (Site definitions &amp; Web Parts). 
</li> <li> Excellent Analytical and communication skills. 
</li> <li> Experience in technical requirements analysis and specification 
</li> <li> Ability to take requirements and produce clear and concise technical documentation 
</li> <li> Good problem solving and team skills 
-Customer facing experience</li> <li> First level of escalation from the Capability Risks and Issues registers from the Capability teams. 
</li> <li> Responsible for clarifying requirements&nbsp; and building up a strong working relationship. 
</li> <li> Responsible for devising Service Adoption Strategies 
</li> <li> Responsible for devising Migration Strategies 
</li> <li> Responsible for taking a strategic view on the delivery of the end to end solution and thinking ahead<br /> to identify Service Adoption strategies and highlighting deployment issues that may impact planned dates.<br /> &nbsp;</li> </ul> <p> <strong>Technology:</strong></p> <ul> <li> Asynchronous Collaboration</li> <li> Microsoft Office SharePoint Server 2007 
</li> <li> Website Content Management</li> <li> Microsoft Office SharePoint Server 2007 
</li> <li> Record Management - Meridio 5.x 
-User / Group Filestore inc quota management</li> <li> Microsoft NTFS/DFS 
</li> <li> Human Workflow</li> <li> K2 BlackPearl 
-Discussion forums</li> <li> Microsoft Office SharePoint Server 2007<br /> &nbsp;</li> </ul> Tue, May 17th 2011, 09:24 GMT http://www.inform-resourcing.com/jobs/details/55 Document & Records Management Consultant http://www.inform-resourcing.com/jobs/details/52 <p> We are currently looking for Document and Records Management Consultants for 6 months + assignment based in Ireland with a possible extention to the project.&nbsp; You must have the following technical skills:<br /> <br /> <strong>Technical Skills</strong><br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document and records management expertise.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with undertaking reviews<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business case development<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with dealing with paper and electronics records<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in developing policies.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business analysis and ICT skills<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Successful delivery of similar projects in comparable business environments<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Background in developing organisational and functional specifications for DMS<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document and records management &lsquo;best practice&rsquo; knowledge<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project management skills<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent interpersonal and negotiation skills<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills, including presentation and report preparation<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You must be &lsquo;self-starters&rsquo; requiring a minimum level of supervision<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of the public sector/Irish government sector<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interact with senior management and staff to offer advice and knowledge</p> Tue, Mar 8th 2011, 12:02 GMT http://www.inform-resourcing.com/jobs/details/52 EDM Consultants http://www.inform-resourcing.com/jobs/details/51 <p> We currently require NHS EDM Consultants, you must have experience in the NHS sector, in developing EDM business case district hospitals, acute trusts and health centres.&nbsp; Required to undertake business analysis, requirement gathering, reviewing operating practices to assess implementation of EDM, review current technical infrastructure, financial reporting of costs and benefits of recommendation with economic and strategic justification.<br /> <br /> Project will be starting in Mid February.</p> Mon, Jan 31st 2011, 12:18 GMT http://www.inform-resourcing.com/jobs/details/51 Information Manager http://www.inform-resourcing.com/jobs/details/50 <p> My client is looking for Information Manager based in London, to provide information and records management to meet the business objectives contained in the 5 Year Corporate Plan and the information management strategy. To take responsibility for the implementation of relevant policy and procedures, ensuring compliance with statutory regulations and standards.&nbsp; To advise the Head of ICT on the use of technology to develop information and knowledge management within the department and to take a leading role in supporting the implementation of information related projects.<br /> <br /> <strong>Main Responsibilities</strong><br /> &bull;&nbsp;&nbsp; &nbsp;To ensure that the department&#39;s Information Management regime underpins data confidentiality, integrity and availability.<br /> &bull;&nbsp;&nbsp; &nbsp;To advise on legislative changes affecting the company in relation to public records.<br /> &bull;&nbsp;&nbsp; &nbsp;To ensure the company adheres to good records management practices in accordance with public records legislation and international standards.<br /> &bull;&nbsp;&nbsp; &nbsp;To support project based work and ensure that new systems and processes comply with the company&#39;s information strategy and relevant regulations.<br /> <br /> Freedom of Information and Data Protection<br /> &bull;&nbsp;&nbsp; &nbsp;To be the company&rsquo;s Data Protection Officer and to ensure that its Information Management regime facilitates Freedom of Information and Data Protection<br /> requirements.<br /> &bull;&nbsp;&nbsp; &nbsp;To manage the administration of the FOI process, supporting teams to provide information in line with statutory regulations and timeframes.<br /> Information management governance<br /> &bull;&nbsp;&nbsp; &nbsp;To act as a central point for all information and records management conducted by the department, whether paper or electronic, providing advice, support and guidance to all staff.<br /> &bull;&nbsp;&nbsp; &nbsp;To manage and maintain policies and procedures to support the Information Management Strategy and other business needs.<br /> &bull;&nbsp;&nbsp; &nbsp;To work in conjunction with other directorates ensuring compliance to policies and procedures and regulatory requirements<br /> &bull;&nbsp;&nbsp; &nbsp;To ensure effective management of electronic records and information exchange and inter-operability in line with e-government strategy initiatives<br /> &bull;&nbsp;&nbsp; &nbsp;To manage the departments&rsquo;s archiving policy and procedures and records retention systems ensuring the disposal actions identified are carried out at the time specified and to ensure the transfer of appropriate records to the National Archives<br /> <br /> <strong>Essential Skills</strong></p> <ul> <li> Certificate/qualification in records and information management or equivalent experience</li> <li> Substantial experience of working in information and records management</li> <li> Up to date knowledge of public records legislation</li> <li> Knowledge of Data Protection legislation and the practical issues involved</li> <li> Project Management experience</li> <li> Experience of answering enquiries from internal and external stakeholders</li> <li> Drafting procedural guides and policies</li> <li> Knowledge of FOI legislation and standard procedures</li> </ul> <p> This postion has now been filled.&nbsp; Please register your details if you wish to contacted for similar positions.</p> <p> <br /> &nbsp;</p> Fri, Jan 28th 2011, 17:12 GMT http://www.inform-resourcing.com/jobs/details/50 Records and ERM System Manager http://www.inform-resourcing.com/jobs/details/49 <p> THIS POSITION IS NOW CLOSED. IF YOU WOULD LIKE TO BE INFORMED FOR ANY SIMILAR POSITIONS PLEASE <a href="../../../candidates/signup">REGISTER</a> YOUR CV.<br /> <br /> My client is looking for Records and ERM System Manager, to manage and develop records management function and electronic records management system to ensure that the company manages its records and information as efficiently, effectively and consistently as possible.&nbsp; The suitable candidate will require UK security clearance or able to complete this process successfully.&nbsp; The role would suit someone looking to take their first step into managing a small team.<br /> <br /> <strong>Key Responsibilities</strong><br /> Manage the ERM system (&lsquo;Livelink&rsquo;), ensuring it remains operational and accessible, and supports the company&#39;s record management function, liaising with the company contracted IT supplier and ISD as required.</p> <p> Devise and implement policies and procedures for both the operation of the ERM system and company&#39;s record management function and monitor the application of those policies and procedures through audit.</p> <p> Ensure the effective management of all aspects of the records lifecycle including retention and disposal scheduling, transfer of identified historical records to The National Archives (TNA) and provision of off-site hardcopy archive storage facilities.</p> <p> Manage and maintain the Livelink business configuration, including development of the fileplan to ensure its structural integrity and fit with organisational needs, and to provide support for training on the operation of the system.</p> <p> Oversee upgrades and application of patches to Livelink from the business perspective, ensuring that comprehensive User Acceptance Testing is carried out.<br /> Produce management information from Livelink including regular and ad-hoc reports and monitor the system performance and use.</p> <p> Develop and oversee a records management user network actively promoting and increasing awareness of Livelink and records management and ensuring regular user feedback is obtained and responded to.</p> <p> Manage and develop theInformation Officers: Records and ERM, establishing and monitoring clear goals and objectives.</p> <p> Liaise with the Head of Information Resources to identify and scope opportunities for improvement to ensure the records management function continues to support business requirements and meets statutory obligations.<br /> <br /> <strong>Knowledge, Skills and Experience</strong><br /> The postholder will hold a recognised qualification in records management and have knowledge and experience of electronic records management systems.<br /> Experience and understanding of records management in an organisation subject to the Public Records Act.<br /> Ability to analyse short/medium term trends and changes in business requirements and record management developments and put forward options for improvements.<br /> Good understanding of regulatory environment and the impacts on records management.<br /> Strong communication skills with the ability to put across a persuasive argument to an often sceptical audience.<br /> Ability to listen, influence, guide and persuade staff at all levels on records management matters and on the Livelink system.<br /> Strong interpersonal, networking and team building skills, both within the records management and wider information services teams, and among business users.<br /> Ability to manage and prioritise a varied workload and deal with conflicting demands.<br /> High levels of commitment, reliability and flexibility<br /> Experience of successfully leading and managing a small team.</p> Fri, Oct 15th 2010, 17:16 GMT http://www.inform-resourcing.com/jobs/details/49 Technical Applications Specialist http://www.inform-resourcing.com/jobs/details/48 <p> We are seeking technical specialists for an up coming project with the following skills in delivering strategy level support and provide pragmatic solutions to improve IT processes within application implementation and testing in a corporate environment.<br /> <br /> Drafting high level solutions, defining development schedules and interfacing with client support teams.<br /> <br /> You must be familiar with Oracle Forms or Oracle Apex. &nbsp;<br /> Review implementation process.<br /> In-depth knowledge in Software testing, test management and related tools. &nbsp;<br /> Knowledge of HP Trim EDRMS<br /> Flexible working.<br /> <br /> Please <a href="http://www.inform-resourcing.com/candidates/signup">register</a> your details to keep posted with this project.<br /> <br /> <br /> <br /> &nbsp;</p> Tue, Oct 12th 2010, 14:00 GMT http://www.inform-resourcing.com/jobs/details/48 Information and Data Governance Manager http://www.inform-resourcing.com/jobs/details/45 <p> THIS POSITION IS NOW CLOSED. IF YOU WOULD LIKE TO BE INFORMED FOR ANY SIMILAR POSITIONS PLEASE <a href="http://www.inform-resourcing.com/candidates/signup">REGISTER</a> YOUR CV.<br /> <br /> My client is looking for a person to manage and further develop information and data governance for a UK Regulator including data and information security, standards and regulation compliance, and the development of and adherence to good practice.<br /> <br /> <strong>KEY ACCOUNTABILITIES</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Achieve compliance with the HMG security policy framework, standards and methods and the development and implementation of the information risk policy.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop and implement an Information Security Management Framework for the department ensuring that the business and technology strategies are compliant with information security requirements.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for development, implementation and communication of company policies, procedures and guidance relating to confidentiality and data protection, ensuring these comply with the requirements of current legislation.<br /> &bull;&nbsp;&nbsp; &nbsp;Raise the profile and awareness of information governance and data quality across the comapny, including information risk, information confidentiality, and information security aspects.<br /> &bull;&nbsp;&nbsp; &nbsp;Act as an internal consultant and centre of excellence to projects, advising on matters relating to information governance, information security, data quality and confidentiality. Lead on the development of information and knowledge management.<br /> &bull;&nbsp;&nbsp; &nbsp;To manage the departments adherence to various standards in relation to information security including ISO 27001 and PCI. &nbsp;<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for the management of all company&#39;s software assets.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for the governance of portals, collaboration workspaces, and any third party interaction systems.<br /> <br /> <strong>1.&nbsp;&nbsp; &nbsp;To ensure compliance with policy and standards</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Design, develop and implement information security and data quality systems, policies and procedures.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop, implement and monitor department&#39;s wide compliance with information security and data quality policies and procedures among employees, contractors, partners, and other third parties; resolve potential issues as needed.<br /> &bull;&nbsp;&nbsp; &nbsp;Ensure that information security is addressed as a business issue across the company, and provide overall coordination and management of all information security activities within.<br /> &bull;&nbsp;&nbsp; &nbsp;Author and maintainer of the company security policy and other related policies.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop and maintain a strategic plan to achieve the information governance requirements, and ensure key stakeholders are fully engaged within their roles and responsibilities.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop and implement a framework for information security policies and procedures covering all aspects of IT security.<br /> &bull;&nbsp;&nbsp; &nbsp;Ensure compliance with appropriate PCI standards.<br /> &bull;&nbsp;&nbsp; &nbsp;Support the data handling and security steering group and the data quality steering group in its decision making; act as secretariat, and carry through decisions made by the groups or the company&rsquo;s senior management.<br /> &bull;&nbsp;&nbsp; &nbsp;Advise the Director of Resources as the senior risk owner and the Assistant Registrar as the senior data owner on strategic data governance issues.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for the development and dissemination of the annual Information Risk Assessment Report.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for company wide information governance work programme and manage the work of the company&rsquo;s departmental information governance Leads.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for company wide information incident response, intrusion detection and investigations.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for measuring company&rsquo;s compliance and highlighting areas of non-compliance with appropriate guidance, and the Information Security Standards contained in ISO27001.<br /> &bull;&nbsp;&nbsp; &nbsp;Ensure company is compliance with Data Protection Act 1998, Computer Misuse Act 1990, Human Rights Act 2000, and appropriate Code of Practice.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for maintaining a record of information security events<br /> <br /> <strong>2.&nbsp;&nbsp; &nbsp;Risk management</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Lead on the company&rsquo;s approach to information risk management, commitment and execution, and ensure this is being appropriately communicated to all staff, interfacing with the wider risk functions, maintaining the information governance risk register.<br /> &bull;&nbsp;&nbsp; &nbsp;Provide input into the risk register.<br /> &bull;&nbsp;&nbsp; &nbsp;Agree audit plans in relation to information governance with the internal and external auditors.<br /> &bull;&nbsp;&nbsp; &nbsp;Ensure that identified information risks are followed up for risk mitigation, and that perceived or actual information incidents are managed in accordance with agreed requirements, and accommodate improvements arising from lessons learnt.<br /> <br /> <strong>3.&nbsp;&nbsp; &nbsp;Identification and delivery of business needs</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Monitor changes in legislation or codes of practice, and advise required changes, seeking approval and buy-in, and following through with implementation.<br /> &bull;&nbsp;&nbsp; &nbsp;Assess new information projects to ensure information governance needs are met, and information security risks are understood, and the infrastructure is not compromised.<br /> &bull;&nbsp;&nbsp; &nbsp;Oversee solutions for authentication, authorisation, data validation, data privacy, access control and digital signature technologies.<br /> <br /> <strong>4.&nbsp;&nbsp; &nbsp;To work with the Suppliers and third parties</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Ensure procurement documentation includes appropriate policies and requirements.<br /> &bull;&nbsp;&nbsp; &nbsp;Support tender exercises and advise on selection of vendors.<br /> &bull;&nbsp;&nbsp; &nbsp;Provide expert advice when required, to independent contractors on information security matters and ensure third party compliance with procedures and standards.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop guidance on specific information sharing agreements in line with the company over-arching Data Protection and Confidentiality Policy. This will include internal protocols as well as those with other organisations.<br /> <br /> <strong>5.&nbsp;&nbsp; &nbsp;To maintain and improve appropriate skills</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Identify and address business-focussed training and development needs related to information and data management and security.<br /> &bull;&nbsp;&nbsp; &nbsp;Provide support and guidance to managers on information needs and problems.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop and enhance the skills and experience of all ICT staff to ensure that information systems remain secure, available, and functional at all times.<br /> &bull;&nbsp;&nbsp; &nbsp;Provide an appropriate development programme for Information Asset Owners (IAOs) through sharing of relevant experience and provision appropriate training.<br /> &bull;&nbsp;&nbsp; &nbsp;Develop specific information governance training and publicity materials and support and deliver any induction and refresher training and awareness initiatives.<br /> <br /> 6.&nbsp;&nbsp; &nbsp;To manage the information and software assets<br /> &bull;&nbsp;&nbsp; &nbsp;Conduct complex information security risk assessments and IT security audits of applications and infrastructure, both internal and Third Party partners, and take appropriate action.<br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for the management of all software assets and maintain the asset register and CMDB for all software and related documentation assets.<br /> &bull;&nbsp;&nbsp; &nbsp;Ownership of the register of the information assets.<br /> <br /> <strong>7.&nbsp;&nbsp; &nbsp;Communication</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Responsible for development, implementation and communication of company wide Information Security Policy and Procedures.<br /> &bull;&nbsp;&nbsp; &nbsp;Communicate complex technical risks and solutions to technical and non-technical staff.<br /> &bull;&nbsp;&nbsp; &nbsp;Provide advice and guidance on the data protection issues for all new projects that deal with the use of confidential information.<br /> &bull;&nbsp;&nbsp; &nbsp;Provide expert advice on information governance (legal and ethical issues) in relation to any new developments or aspects of confidentiality and data protection.<br /> &bull;&nbsp;&nbsp; &nbsp;Work with a range of external statutory and advisory bodies and organisations and represent the relevant national and advisory groups. Exchange information and communication related to national guidance.<br /> &bull;&nbsp;&nbsp; &nbsp;Ensure latest guidance on the information governance programme is available to staff via the intranet and other available communication resources.<br /> <br /> <strong>8.&nbsp;&nbsp; &nbsp;ICT management team</strong><br /> This role is a member of the ICT Management Team which has a joint responsibility for the coherent delivery of a high quality ICT service. This includes the delivery of efficient, cost effective services, processes and change. It also includes a collective responsibility for team management.<br /> <br /> <strong>9.&nbsp;&nbsp; &nbsp;Other responsibilities</strong><br /> There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority, are expected to be familiar with and adhere to:<br /> <br /> &bull;&nbsp;&nbsp; &nbsp;To comply at all times with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.<br /> &bull;&nbsp;&nbsp; &nbsp;To promote and comply with policies on diversity and equality both in the delivery of services and treatment of others.<br /> &bull;&nbsp;&nbsp; &nbsp;To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.<br /> &bull;&nbsp;&nbsp; &nbsp;To comply with protocols on the appropriate use of telephone, email and internet facilities.<br /> &bull;&nbsp;&nbsp; &nbsp;To comply with the principles of risk management in relation to individual and corporate responsibilities.<br /> &bull;&nbsp;&nbsp; &nbsp;To comply with policies and procedures as compiled on the organisation&rsquo;s intranet.<br /> <br /> <strong>Qualifications and experience</strong><br /> &bull;&nbsp;&nbsp; &nbsp;CISSP or other relevant professional qualifications<br /> &bull;&nbsp;&nbsp; &nbsp;Graduate or graduate calibre.<br /> &bull;&nbsp;&nbsp; &nbsp;Significant knowledge and experience of most of the following areas:<br /> o&nbsp;&nbsp; &nbsp;The ISO 27001 standard for Information Security, ISO9000, and other related standards.<br /> o&nbsp;&nbsp; &nbsp;The audit process in relation to these standards.<br /> o&nbsp;&nbsp; &nbsp;The implementation of information security policies and procedures.<br /> o&nbsp;&nbsp; &nbsp;Document and Records Management from a theoretical and a practical perspective.<br /> &bull;&nbsp;&nbsp; &nbsp;Significant and demonstrable information security and governance experience covering the majority of disciplines.<br /> &bull;&nbsp;&nbsp; &nbsp;Proven knowledge of Information Security (incl. ISO17799/27001) principles and practices.<br /> &bull;&nbsp;&nbsp; &nbsp;Demonstrable experience of implementing information risk policies, including data protection and confidentiality.<br /> &bull;&nbsp;&nbsp; &nbsp;Demonstrable experience in the development and delivery of organisation wide training programmes.<br /> &bull;&nbsp;&nbsp; &nbsp;Experience of developing and agreeing confidentiality and data sharing agreements with third party organisations.<br /> &bull;&nbsp;&nbsp; &nbsp;Experience of undertaking audit work, assessing the organisation&rsquo;s position against pre-defined criteria.<br /> &bull;&nbsp;&nbsp; &nbsp;Experience of self-assessment of maturity of information governance or other processes.<br /> <br /> <strong>Skills, knowledge and abilities</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Strong people management skills.<br /> &bull;&nbsp;&nbsp; &nbsp;Investigative, analytical and resolution skills of a high order and an aptitude for problem solving.<br /> &bull;&nbsp;&nbsp; &nbsp;Experience of managing and negotiating with external vendors and contractors, especially with regard to managing third party services.<br /> &bull;&nbsp;&nbsp; &nbsp;Well-developed interpersonal, relationship and communication skills in both formal and informal settings with an ability to communicate effectively and to present views positively and persuasively in order to gain support.<br /> &bull;&nbsp;&nbsp; &nbsp;The ability to draft high calibre documents including policies, procedures and guidance notes, in clear, concise and accurate plain English.<br /> &bull;&nbsp;&nbsp; &nbsp;The ability to present on the work of the team and where necessary the ability to run training sessions for colleagues, which will require some previous experience.<br /> &bull;&nbsp;&nbsp; &nbsp;The ability to persuade and influence others in a politically sensitive environment.<br /> &bull;&nbsp;&nbsp; &nbsp;The ability to work across a number of teams and working groups and to be able to foster excellent working relationship between colleagues within the office.<br /> <br /> <strong>Personal qualities</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Able to diagnose a problem and understand complex situations or information.<br /> &bull;&nbsp;&nbsp; &nbsp;Have judgmental skills to formulate solutions and recommend/decide on the best course of action/treatment.<br /> &bull;&nbsp;&nbsp;&nbsp; Tact and sensitivity when working with confidential information.<br /> &bull;&nbsp;&nbsp; &nbsp;Service and customer focus.<br /> &bull;&nbsp;&nbsp; &nbsp;Innovative, creative, patience and resilience.<br /> &bull;&nbsp;&nbsp; &nbsp;Self starter who is able to work with minimum supervision.<br /> &bull;&nbsp;&nbsp; &nbsp;Highly motivated and flexible.<br /> &bull;&nbsp;&nbsp; &nbsp;A good team player.<br /> &bull;&nbsp;&nbsp; &nbsp;An understanding of the importance of equality and diversity within the work environment.</p> Wed, Oct 6th 2010, 11:30 GMT http://www.inform-resourcing.com/jobs/details/45 Service Desk Analyst http://www.inform-resourcing.com/jobs/details/44 <p> POSITION CLOSED<br /> <br /> My client is an independent global private equity firm looking for Service Desk Analyst.&nbsp;<br /> <br /> <strong>ROLE</strong><br /> &bull;&nbsp;&nbsp; &nbsp;Provide first and second line technical support to users and guests.<br /> &bull;&nbsp;&nbsp; &nbsp;Diagnose, troubleshoot and resolve issues submitted to the Service Desk.<br /> &bull;&nbsp;&nbsp; &nbsp;Raise/Escalate tickets with third party providers on issues related to data, voice circuits, IT equipment and services (see Application Register).<br /> &bull;&nbsp;&nbsp; &nbsp;Train/Educate users through induction and continued education on all systems related to Service Delivery.<br /> &bull;&nbsp;&nbsp; &nbsp;Coordinate efforts with Infrastructure and Systems Teams.<br /> &bull;&nbsp;&nbsp; &nbsp;Materially participate in project design and execution as well as closeout reporting.<br /> &bull;&nbsp;&nbsp; &nbsp;Requirement and willingness to perform ad-hoc duties dependant on change in business requirements.<br /> &bull;&nbsp;&nbsp; &nbsp;Working in a shift pattern<br /> <br /> <strong>REPONSIBILITIES</strong> - Technical Skills<br /> &bull;&nbsp;&nbsp; &nbsp;Proficient in Microsoft Operating Systems and Office Applications.<br /> &bull;&nbsp;&nbsp; &nbsp;Basic understanding of network infrastructure.<br /> &bull;&nbsp;&nbsp; &nbsp;Knowledge and understanding of Cisco Call Manager and Cisco devices.<br /> &bull;&nbsp;&nbsp; &nbsp;Basic knowledge of Active Directory and Exchange.<br /> &bull;&nbsp;&nbsp; &nbsp;BlackBerry and BES experience.<br /> &bull;&nbsp;&nbsp; &nbsp;Experience supporting various mobile devices.<br /> &bull;&nbsp;&nbsp; &nbsp;2+ year&rsquo;s previous user support experience.<br /> &bull;&nbsp;&nbsp; &nbsp;Any experience with Altiris helpdesk software would be beneficial.</p> <p> <strong>ATTRIBUTES/COMPETENCIES</strong><br /> &bull;&nbsp;&nbsp; Must have excellent customer service, social and interpersonal skills are needed to facilitate dealing with people at all levels in the company.<br /> &bull;&nbsp;&nbsp; Friendly, polite and personal telephone manner.<br /> &bull;&nbsp;&nbsp; Excellent communication skills - both written and oral.<br /> &bull;&nbsp;&nbsp; Aptitude to work both independently and exercise judgment as well as be part of a team in a dynamic, fast-paced environment.<br /> &bull;&nbsp;&nbsp; Capacity to adhere to technical documentation and procedures as well as research alternative solutions.<br /> &bull;&nbsp;&nbsp; Proficiency in adapting to new environments and technologies.<br /> &bull;&nbsp;&nbsp; Ability to follow direction and meet deadlines demonstrating the ability to flexibly manage his / her time.<br /> &bull;&nbsp;&nbsp; Methodical approach to problem solving<br /> &bull;&nbsp;&nbsp; Willingness to work out of business hours</p> Thu, Sep 23rd 2010, 14:41 GMT http://www.inform-resourcing.com/jobs/details/44 Project Manager http://www.inform-resourcing.com/jobs/details/42 <p> THIS POSITION IS NOW CLOSED. IF YOU WOULD LIKE TO BE INFORMED FOR ANY SIMILAR POSITIONS PLEASE <a href="../../../candidates/signup">REGISTER</a> YOUR CV.<br /> <br /> My client is looking to recruit an experienced, highly motivated, ambitious, results-driven Project Manager to take a crucial role within the corporate Business Transformation team.<br /> <br /> You will currently be working as a Project Manager and looking for an opportunity to broaden your experience and potential.<br /> <br /> You must have a demonstrable track record of initiating and delivering a broad range of business change projects which have involved procurement, business process re-engineering and application design/development. You must be comfortable initiating and managing several projects simultaneously using Prince2.<br /> <br /> You will have experience of building and maintaining relationships with business experts. You will be a clear communicator, analytical and structured in your approach to work and a big picture thinker.</p> Mon, Aug 23rd 2010, 14:16 GMT http://www.inform-resourcing.com/jobs/details/42 Intranet Developer/Designer http://www.inform-resourcing.com/jobs/details/41 <p> PROJECT HAS EXPIRED.&nbsp; IF YOU ARE INTERESTED IN SIMILAR PROJECTS PLEASE <a href="http://www.inform-resourcing.com/candidates/signup">REGISTER</a> YOUR DETAILS<br /> <br /> My client is looking for an Intranet Developer/Designer to provide technical and design skills in the creation and development of a intranet and new media projects from specification to final implementation, content management and post implementation support. You will be responsible for the design and development and ultimately responsible for, the layout, visual appearance and usability of the group wide Intranet and you will work closely with the Intranet Manager to continually develop, maintain and support the Intranet.<br /> <br /> You must have project management skills gained in developing, design and delivering intranet sites and have a high degree of creativity and graphic design skills.&nbsp; The candidate must be able to demonstrate good knowledge of ECM and have experience of:<br /> <br /> HTML,<br /> XHTML<br /> CSS,<br /> XML,<br /> Java Script,<br /> ASP,<br /> .NET,<br /> Ajax,<br /> Photoshop,<br /> Dreamweaver,<br /> Illustrator,<br /> comfortable with Wireframes, UI and UX concepts<br /> <br /> It is desirable that you are able to work as part of a small web team and manage own work with minimum supervision and that you have a flexible approach with the ability to prioritise and juggle several projects at any one time. You should have experience of producing standards, compliant/accessible and you should have a client focused approach to meeting internal customer needs. An understanding of branding and brand development and having experience of working within a Marketing Communications department would also be beneficial.</p> Wed, Aug 11th 2010, 10:47 GMT http://www.inform-resourcing.com/jobs/details/41 Project Manager http://www.inform-resourcing.com/jobs/details/40 <p> THIS POSITION IS NOW CLOSED. IF YOU WOULD LIKE TO BE INFORMED FOR ANY SIMILAR POSITIONS PLEASE <a href="../../../candidates/signup">REGISTER</a> YOUR CV.<br /> <br /> To support the Information Manager (IM) in providing advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance or effective use of project information systems and their environments (people, process and technology) for use on major construction projects.<br /> &nbsp;<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To work closely with the IM to establish and maintain best practice procedures and joint project working and understanding.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To be the Project IM point of contact<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To support the IM team within the project when the IM is unavailable<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To liaise with system suppliers (including internal IT groups) to ensure timely delivery of system requirements.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To ensure all protocols are followed by all staff working on the projects irrespective of geographic or group location procedures.</p> <p> To ensure the systems and tools continue to meet the future requirements of the projects.<br /> Role Responsible for:<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensuring project IM standards and procedures are established and maintained in accordance with Project IM group standards and best practice.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Auditing compliance with IM standards and procedures.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comply with any standards set by external project parties (where applicable) whilst maintaining a commercially astute and practical approach.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maximizing the efficiency of the project team and supporting the achievement of project goals through the use of information technology tools and methods.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working with IT Groups to procure the necessary software and hardware and provide training for the team as required.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Configuration and administration of project systems (where applicable).<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Acting as the focal point for all IM enquiries and updating project team members on information systems, issues and their resolution.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Day to day staffing matters including resourcing, budgeting and line management.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To adhere to all Quality/Environmental/Safety procedures, targets and reporting for the project.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collating and assessing the effectiveness of the project&rsquo;s IM procedures and the Project IM toolkit and making recommendations</p> <p> Conducting IM reviews of existing projects and providing recommendations to the project team and the Information Management Group.</p> <p> <strong>Requirements</strong><br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Degree qualification in an engineering, management or IT discipline.<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working towards a professional qualification<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience of implementing information management systems and processes on large design or construction projects<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to identify stakeholders, determine requirements and expectations and manage them effectively<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to resolve conflicts and maintain good relations with clients<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures line manager is kept informed about key issues<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self motivated, taking action and gets involved<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good communicator (verbal, written and listening)<br /> &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good Client Facing skills</p> Wed, Aug 11th 2010, 10:43 GMT http://www.inform-resourcing.com/jobs/details/40